FAQ
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Q: What's your advantage?

1>: We are different from other trading company is that we have our own factory, design team and production lines.

2>: Our designer & technical workers have worked in glassware field more than 10 years. In the past years, we have helped many customers to complete their special designs successfully.

Q: Can I get samples?

We usually provide existing sample for free. But a little sample charge for customer designs. Sample charge is refundable when order is up to certain quantity. We usually send samples by FEDEX,DHL, UPS or TNT. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our account, we will ship with our account.

Q: How long is the sample lead time?

For existing samples, it takes 1~2 days. If you want your own designs, it will take 7~10 working days, subject to the difficulty of your designs. Anyway we will response fast to your request.

Q: What’s your MOQ?

Usually our MOQ is 1000 pcs, but we can accept lower quantity for your trial order. Please feel easy to tell us how many pieces you need, we will calculate the cost reasonably ,hoping you can place lager orders after checking quality of our products and knowing our service.

Q: How long is the mass production lead time?

It will take 10~25 work days for the products you select, We have large production capacity, which can ensure fast delivery time even for lager quantity.

Q: What are your main products?

Aspherical lenses、Spherical lenses、Optical lens、Microscopic imaging instrument.

Q: How long is your delivery time?

In general delivery time is about one month for custom produced optics. except stock ones or some special optics.

Q: Do you provide samples? is it free or extra?

We can provide free samples if we have stock optics as your request, while custom produced samples are not free.

Q: What is your MOQ for sample?

MOQ is 10pcs for most of the optics, while MOQ could be only one piece if you need a element in big dimension.

Q: What is your terms of payment?

T/T, L/C, Paypal, or Negotiation.

We are looking forward to establishing long-term cooperative relations with customers around the world on the basis of trust and mutual benefit. Please feel free to contact us for further information. We sincerely welcome you to our factory.

Quick Quote
  • +86 793 8788 676
  • alecia@hroptron.com
  • No. 19th., Xingye Avenue, Economic & Technological Development District, Shangrao, Jiangxi Pr. China

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